Support

Support for ChurchCRM is community-driven, not a paid help desk: active issue tracking, documentation, and a responsive volunteer community — not SLAs, phone support, or commercial guarantees. That’s the tradeoff of free, community-owned software, and churches that choose ChurchCRM understand it. In practice, the community responds quickly and generously.

Want to know more about the people behind the project? See the Community page.

Getting Support

Stuck on a feature? Check the documentation, ask on Discord, or search GitHub Discussions.

Found a bug? Check existing issues first, then file one using the Bug Reporting & Diagnostics Guide — include your version, browser, and steps to reproduce. The in-app reporter (Support → Report an Issue) is usually the fastest path.

Have a feature request? Open an issue explaining the problem it solves for your congregation. The community discusses whether it fits the project’s direction.

Security issue? Email security@churchcrm.io directly — never post vulnerabilities publicly.

← Home

Help Demo